Context:A premium hotel & travel agency based in the UK aimed to improve guest experience and increase upsells by offering integrated hotel booking, concierge, and sightseeing services in a more personalised and scalable manner.
Challenge:The agency faced Read more
Context: A healthcare provider faced challenges in managing patient appointments and ensuring timely prescription renewals, leading to decreased patient satisfaction and operational inefficiencies.
Challenge: The existing manual processes for scheduling appointments and sending prescription reminders were time-consuming and Read more
Context: A fast-growing global e-commerce platform experiencing a surge in customer queries and support requests across multiple channels.
Challenge: The client struggled with high customer service response times due to the sheer volume of queries. Their manual Read more
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